Shipping Policy
Shipping Status
We pride ourselves on the efficiency of our shipping process. With stock available globally, we ensure swift dispatch of your orders.
- Processing Time:within 24 hours
- Shipping Time: Typically 3-7business days for standard delivery
- Free Shipping: Available for all orders worldwide
Note: Shipping times can be affected by customs clearance or public holidays.
Shipping Orders
Orders are usually shipped within 1-2 business days after processing payment, unless stated otherwise. Delivery estimates are provided but not guaranteed, as orders can be delayed due to verification or the timing of the order placement. Orders may arrive in separate shipments. All purchases made through azdomevip.com are under a shipment contract, transferring risk of loss and title to you upon the carrier's receipt.
Delivery Address
A complete and correct delivery address is crucial. Once your order is prepared for shipment or has shipped, we cannot change the shipping address. If a package is returned due to an incorrect or incomplete address, we will contact you for a correction and reship it at an additional fee. Please include a daytime phone number with all orders.
Delivery Information
After placing an order on the azdomevip.com, you will receive a shipping confirmation email. Check your registered email inbox for your order status. You can also track your order through My Account -> Order History after logging in to our website.
Standard Shipping
- Products are generally delivered within 5-10 business days after order receipt.
Enhanced Efficiency: Orders placed before 5pm (PT) will be dispatched the same day (except on weekends or public holidays). This ensures you receive your order faster, with delivery to the United States in an additional 3-7 days, and to other international destinations within 7-14 days.
Tracking Number
Once your order ships, you will receive an email with a tracking number within 48 hours. If there are no updates after 3 working days, contact us at service@azdomevip.com for assistance.
Order Cancellation and Modification
- Order Cancellation: Cancellations are accepted before the product is shipped for a full refund. Once shipped, orders cannot be canceled.
- Order Modification: We do not offer modifications after an order is placed. To change items, please cancel the original order and place a new one.
With our streamlined and efficient shipping process, you can trust Azdome to deliver your order swiftly and reliably.